Author - evosoftuk

Maintenance on our backend systems

Emergency Customer Portal Maintenance – 22th October 00:00 – 06:00  What does it affect? Customer Portal  How long will it take? Approximately six hours.  What does the work involve? Maintenance on our backend systems.  Am I likely to notice the work? Portal will be unavailable during the maintenance window.  Is there anything else I need to know? Our support staff will have no access/limited access to Partner Portal, and will only be able to deal with generic enquiries.  For Enhanced care faults please call the support team on the usual [...]

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Ofcom has told BT to install high-speed cables to businesses much faster and reduce the prices

Ofcom has told BT to install high-speed cables to businesses much faster and reduce the prices it charges for them. It follows its review into “leased lines” which are used by big businesses and mobile and broadband operators to transfer data on their networks. Most of these lines are owned and maintained on behalf of competing providers by BT. BT accepted more needed to be done to meet rising expectations. Ofcom said BT’s performance had not been “acceptable”, but the company said some [...]

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Minister: ‘Outdated’ landline charges should be scrapped

Householders signing up for broadband packages could be exempted from the rental charge on their landline if they don’t use it, under proposals to be discussed by the culture minister. Ed Vaizey has said the charges of around £18 a month are “outdated”. He wants householders to only pay for the services they use, describing the current system as an “analogue billing system in a digital world”. The minister is inviting BT, TalkTalk, Virgin and Sky for discussions. One in five home owners [...]

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